Built for Dealers. By Automobile Engineers and AI Researchers.

Lokam works with CDK Global, Reynolds & Reynolds, DealerSocket, VinSolutions, and TEKION. If you use a different system, contact us — we add new integrations regularly.

No. Lokam handles the high-volume, repetitive outreach (CSI follow-up, unsold showroom follow-up) so your BDC team can focus on warm escalations and inbound opportunities. Most dealers see BDC productivity increase, not headcount decrease.

Lokam's AI detects dissatisfaction signals (negative sentiment, complaints, specific objections) in real time and instantly notifies your service manager or sales team with the full call transcript and context — so they can step in with everything they need to resolve it.

Lokam calls with your dealership's branded caller ID and is transparent when asked. Most customers simply experience it as a fast, attentive follow-up call. Our contact rates average 70% because the calls feel relevant and timely, not robotic.

By reaching every customer within 24 hours of service — something manual BDC teams can rarely achieve — Lokam catches detractors before they submit a negative survey or leave a bad review. Escalations go directly to your service manager with full context, so issues get resolved fast.

When Lokam identifies a satisfied customer (promoter) during the CSI call, it automatically sends them an SMS with your Google review link. This has helped dealerships move from 4.0 to 4.8★ ratings within 90 days.

We offer different plans tailored to each use case. Book a demo or contact us — we'll walk you through the right plan and build a custom ROI model for your dealership before you commit to anything.