Backed by World Auto Group, IL – our customer turned investor.

Case Studies

Real Dealers. Real Revenue.

Measurable results from dealerships that replaced manual follow-up with Lokam's AI — across service, sales, and dealer groups.

200+

Dealers served

$2.4M+

Revenue recovered

70%

Avg. contact rate

FeaturedCase Study

How World Hyundai Service Raised Its Google Reviews from 4.0 to 4.8 in 8 Weeks

With 8 advisors handling 1,100 repair orders per month, less than 30% of follow-up calls were ever made. Lokam's AI caught 180 at-risk customers across 2,200 ROs, pushed Google reviews from 4.0 to 4.8, and recovered $410K in lifetime value — in just 8 weeks.

Read Case Study →May 2026 · 4 min read
4.8★Google Ratingup from 4.0
$410KLifetime Revenuerecovered
180At-Risk Customerscaught in 8 weeks
+20 ptsCSI Scoreincrease
SERVICE & CSI

World Hyundai

Matteson, IL

$410K

Lifetime revenue recovered

4.0 → 4.8★

Google rating

180

At-risk customers caught

With 8 advisors handling 1,100 ROs/month, World Hyundai's follow-up calls were rarely made. Lokam's AI caught 180 at-risk customers in 8 weeks and pushed Google reviews from 4.0 to 4.8.

SALES FOLLOW-UP

World Hyundai

Matteson, IL

38 cars

Additional units sold

67%

Contact rate

~$90K

Gross profit added

World Hyundai was losing ~25 deals a month to competitors with no dedicated follow-up on unsold visitors. Lokam's AI escalated 335 high-intent leads in 8 weeks — closing 38 additional cars.

SERVICE & CSI

World Kia

Joliet, IL

$320K

Lifetime revenue recovered

4.1 → 4.8★

Google rating

160

At-risk customers caught

With ~1,200 ROs/month and no systematic follow-up, World Kia was losing detractors before they could respond. Lokam caught 160 at-risk customers in 8 weeks — recovering $320K in lifetime value and saving $3K in BDC costs.

SALES FOLLOW-UP

World Kia

Joliet, IL

34 cars

Additional units sold

65%

Contact rate

~$80K

Gross profit added

World Kia was losing ~20 deals a month with no follow-up on unsold visitors. Lokam's bilingual AI escalated 285 high-intent leads in 8 weeks — closing 34 additional cars.

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